Antonie Falco, Zscaler CTO-in-Residence based in Australia, shares deep insights into digital transformation success. While at NSW Health, the largest healthcare system in Australia, and one of the largest in the world, Falco and his team led a zero trust architecture initiative to improve user experience and security for 180,000 users. Discover what it takes to deliver a modern digital experience in healthcare and education. IT leaders must always innovate and work together, with strong, high-level agreement and deep alignment.