Throughout the history of Ontario’s electricity system, different events have impacted grid demand and operations such as the SARS virus, the 2003 Northeast Blackout, and now the COVID-19 pandemic we are in today. In this episode, host and VP Terry Young has a discussion with current Chief Operating Officer and VP Planning, Acquisition and Operations Leonard Kula and former COO Kim Warren, on lessons they’ve learned from past events, and how operations have evolved today.