It is possible to demonstrate solid ROI after coaching individuals on the verge of serious health issues, says Ted Borgstadt, TrestleTree founder and chairman. He presents a case study on ROI for coaching individuals in pre-diseased states, talks about his organization's psychologist-led training in telephonic health coaching, and presents a four-point plan for evaluating a health coach's performance --- one that can pinpoint an individual's movement in the stages of change in six goal areas. Borgstad, along with Darcy Hurlbert, health and wellness product specialist at Ceridian LifeWorks, described the types of metrics that can and should be used when evaluating the effectiveness of both health coaching programs and individual health coaches during a November 15, 2007 webinar, Health Coaching ROI Metrics and Measurements.