In this episode of The Upload with ControlUp, Jeff and Eugenia dive into the world of Amazon Workspaces—breaking down the different types (personal, pooled, core, and AppStream), and how ControlUp enhances visibility, manageability, and user experience across them. From shared responsibility models to peripheral frustrations and endpoint diagnostics, they explore how ControlUp simplifies IT operations in cloud desktop environments. Whether you're just starting with Workspaces or managing thousands of cloud PCs, this episode is packed with insights, laughs, and a healthy dose of humility.