Today's guest is here to tell you that being customer centric is more smiling and a polite voice. Those are great and all, but turning customers into raving fans and team members into creative idea machines goes beyond basic customer service.

Please welcome Dennis Geelen.

Contact Info:

• https://www.zero-in.ca/
• https://twitter.com/dennis_geelen
• https://www.linkedin.com/in/dennis-geelen-5a95703/