Reinventing Professionals

Deploying Human-Powered Chat in Legal


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I spoke with Ted DeBettencourt, a Co-Founder of Juvo Leads, a company that provides human-powered chat services. We discussed the benefits of human-powered chat for law firms, use cases where prospective clients prefer technology to human interaction, and the mistakes professional services firms make when deploying human-powered chat.

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Reinventing ProfessionalsBy Ari Kaplan

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