Today, I’m talking with , the CEO at , the retail operations platform for retailers, wholesalers, and brands. Brightpearl was in bad shape when Derek took the helm, but since then he’s led the retail operations platform from stagnant growth to more than $12 million in revenue, nearly 1,400 customers worldwide, and managing more than $3 billion in orders. In our chat today, we dig into this 2-year transformation and cover everything from how he diagnosed the problems to how he got the buyin to solve them. Successful turnarounds are so hard to pull off and whether you’re struggling or thriving Derek’s insights will help you build a better, more durable business.

Derek O'Carroll of Brightpearl

To be an effective founder, you need to prioritize and relentlessly focus on getting the right things done...while juggling everything else life throws at you.

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Today, I’m talking with , a Vice President of SBA lending at , where he specializes in goodwill transactions, which are especially relevant to internet businesses. Jordan has been in banking for 18 years and is well-known in the SBA industry for his public speaking, and that’s actually where I first came across him. Jordan co-hosted a great webinar with FE International (a business broker that specializes in mid-market SaaS, e-commerce, and content businesses) on how to use the SBA lending program to buy a business. That presentation was a crash course on the ins and outs of SBA loans, so if you’re at all interested in this subject, go check that out. I’ll link to it in the show notes. In our chat today, Jordan and I are going to build on that presentation and walk through more of the details on what the loan application and approval process looks like.

Jordan Richmond on Buying SaaS Businesses with SBA Loans

Today, I’m talking with , the author of , and the Executive Partner at Independent Security Evaluators (ISE), the company of ethical hackers famous for hacking cars, medical devices, and password managers. Ted has helped hundreds of companies fix tens of thousands of security vulnerabilities, including Google, Amazon, Microsoft, Netflix, and more. In our chat, we’re going to talk about the security risks SaaS founders need to be aware of and how to protect their applications.

Derek O'Carroll of Brightpearl

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