Lean Six Sigma is a major Xerox initiative for driving new levels of business performance, product offerings, and results based on the customer-centered, industry-recognized methodologies. Jeffrey M. Koff, the Director of Lean Six Sigma Learning and Corporate Lean Six Sigma Operations for Xerox Corporation was a guest on the Business901 podcast. Our podcast centered on the use of Design for Lean Six Sigma strategies, and related product delivery improvement initiatives.

There is not a lot of fluff in this conversation; Jeff is direct and to the point about the uses of Lean Six Sigma. In industry today, there is a fair amount of discussion on Design for Six Sigma but very little if any on Design for Lean Six Sigma. Jeff is sold on the DFLSS process and the customization that Xerox has done with the methodology.