Welcome to the Building Great Experiences podcast, with your host ⁠⁠⁠⁠Drew Burdick a 15-year veteran in Customer Experience and Managing Partner at StealthX⁠⁠⁠⁠.

This is a show dedicated to sharing how brands are bringing insanely great human-centered experiences to life with strategy, design & technology.

Episode Details:

In this episode, Drew interviews Jake Heberlie - Chief Experience Officer at Rentvine. They discuss the future of customer experience and user experience, exploring the evolution of design, the impact of AI, and the importance of community. They emphasize the need for hyper-personalization and localized experiences, while also highlighting brands that are leading the way in innovative customer experiences. The conversation wraps up with practical tips for professionals looking to navigate the changing landscape of design and customer experience.

Connect w/ Jake Heberlie & Rentvine:

• https://www.linkedin.com/in/jacobheberlie/
• https://www.rentvine.com/

Connect w/ Drew & StealthX:

• https://www.linkedin.com/in/drewhburdick/
• https://www.stealthx.co/