Renowned interior designer Jennifer Bertrand joins host Eric Lanel to discuss her human-centered approach to design. She explains how psychology and deep conversations help her understand clients and create soulful, personalized spaces. Jennifer shares her creative process, from initial chats to online vision boards, and emphasizes the importance of authenticity and risk-taking for growth. She highlights some of her most meaningful projects, including designing homes for military veterans and Ronald McDonald Houses. Jennifer encourages shying away from boundaries, having fun, and not being afraid to fail on the journey toward great design.