In Network's Designing for Health: Interview with Gary Kaplan, MD

Host Craig Joseph, MD invites Gary Kaplan, MD, CEO emeritus at Virginia Mason Franciscan Health. They discuss how Dr. Kaplan spearheaded a revolution in the patient experience at Virginia Mason, how a car company headquartered on the other side of the world inspired transformational change, and how his organization gained from openness and honesty in the face of adversity.

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