Retention Chronicles

Designing Immersive Retail Experiences with Mythology’s Head of Retail and Partner Ted Galperin


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Ted Galperin, Partner and Head of Retail at Mythology, and Mariah Parsons, Host of Retention Chronicles & Head of Marketing at Malomo, discuss crafting immersive design. Ted’s work on the American Girl store in Dallas emphasizes the challenge of fitting a large experience into a 5,000-square-foot space. Key elements include a life-size dollhouse, a premium salon, and a cafe with a doll-sized door. Galperin also highlighted the importance of nostalgia in modern retail, citing examples like Vacation Sunscreen and Olipop. He shared insights on Warby Parker's retail strategy, focusing on creating a library-like atmosphere to enhance the customer experience. Additionally, he discussed the Sonos store in Soho, which used sound-attenuated pods to showcase the product's audio quality effectively.

Episode Timestamps:

  • 2:28: American Girl Store Project Overview

  • 10:24: Nostalgia in Retail and Market Trends

  • 19:06: Mythology's Multifaceted Approach

  • 22:25: Warby Parker's Retail Experience

  • 32:29: Sonos Retail Store Innovation

  • 36:30: Balancing New and Returning Customers

  • 40:17: Retail as Marketing and Awareness Tool

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    Retention ChroniclesBy Mariah Parsons

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