Welcome to The Shaped Notes Podcast. In this episode, l have the pleasure of interviewing Batsi Madzonga, AVP, Head of Design & Experience at Abu Dhabi Islamic Bank. Batsi is a seasoned professional with a passion for design, an accomplished speaker, author, and content creator. Today, we dive into Batsi's career journey, his insights on design best practices, his experiences in the banking industry, and his deep love for design.