Web Usability, Software User Experience, and Social Media: by Michel Ann Sharritt, VP of Situated Research

Designing Interactive Software and Products


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Topics include: Examining user interaction, collaboration, and engagement with human-computer interfaces; Benefits of usability research, such as increased sales, better customer loyalty, higher user productivity and lower maintenance costs; Basics of Interaction Design, and how it affects everyday products you use; Designing products for collaborative use and happy users; Qualitative vs. quantitative usability research; Different types of testing and research for particular products and design situations; How your product's usability directly impacts your brand image, and your bottom line.
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Web Usability, Software User Experience, and Social Media: by Michel Ann Sharritt, VP of Situated ResearchBy Michel Ann Sharritt, VP of Situated Research