Hey Listener,

This was a fun one. Jim (our designer at ZenMaid) and I sat down to talk through how our design process has evolved into something that’s not just efficient, but actually fun.

We covered:

• Why delight isn’t fluff and how to add it without derailing the roadmap

• Using actual customers in design (but only the right ones!)

• The difference between presenting work vs. co-creating it

• How we learned to balance high-level vision with nitty-gritty details

• When to ship boring and polish later

If you want a behind-the-scenes peek at design at ZenMaid, give this a listen.