Dr. Robin Hills is a business psychologist and the director of Ei4Change, a company specializing in emotional intelligence training, coaching, and personal development. The company was awarded “International Impact Company of the Year” by Dotcom Magazine in 2025. With the most comprehensive and detailed courses around the topic of emotional intelligence, Robin has taught and empowered more than 500,000 people across 200+ countries.

Mentioned on the Show

• Connect with Robin on LinkedIn here: https://uk.linkedin.com/in/robinhills
• Take Robin’s Emotional Intelligence quiz and learn more about Ei4Change: https://ei4change.com/
• Read the classic EQ text by Daniel Goleman, Emotional Intelligence: Why It Can Matter More Than IQ: https://a.co/d/0eLKJfuW

Timestamps
(00:00:00) – O’Brien McMahon, host of People Business Podcast welcomes Robin Hills, founder of Ei4Change.

(00:02:31) – Origins: How did Robin Hills get interested in emotional intelligence and build a business around EQ?

(00:04:28) – What is emotional intelligence?

(00:05:25) – Framework: How do we build better emotional intelligence?

(00:07:45) – How can we better understand and gain distance from our own emotions? How do we improve self-control?

(00:07:57) – What does the practice of building emotional self-awareness actually look like?

(00:15:06) – Passion vs. Balance: How do we show engagement without losing credibility?

(00:19:48) – What are the core human emotions?

(00:20:10) – Inside Out: why the Pixar movies get so much right about our emotions

(00:23:37) – Does improved emotional intelligence equal business results?

(00:25:53) – How can individuals use emotional intelligence to make themselves more valuable at work?

(00:27:43) – What's the value of leadership skills in non-leadership positions?

(00:33:24) – Empathy vs. Performance: how can emotional intelligence ensure empathy doesn't overtake performance?

(00:43:34) – What leading indicators signal business trouble on the horizon?