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Developing learning areas to improve and sustain performance, Part 2
On this episode, Tomas continues his discussion with two expert guests about learning areas and how they are proving effective and essential in developing high-reliability organizations.
Host:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Senior Principal, Performance Improvement Consulting
Vizient
Guests:
Suzanne Miller, MSN, RN
Senior Consulting Director, Reliability and Management Systems
Vizient
Katerie Chapman, MHA
Senior Principal, Safe and Reliable Healthcare
Vizient
Show Notes:
[00:41] Who engages in learning areas?
[03:17] A flood of kudos in the ED – an example of lifting morale
[05:10] Team participation in barcode scanning – an example of improving compliance
[07:02] A resource for senior leaders
[07:55] A safety concern that, once identified, was quickly corrected
[08:44] Real-time nature of rounding and issue resolution
Links | Resources:
To contact Modern Practice: [email protected]
Vizient Safe and Reliable Healthcare site: Click here
Suzanne’s email: [email protected]
Katerie’s email: [email protected]
Subscribe Today!
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By Dr. Tom Villanueva and Vizient Medical Leadership Team
4.8
2020 ratings
On this episode, Tomas continues his discussion with two expert guests about learning areas and how they are proving effective and essential in developing high-reliability organizations.
Host:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Senior Principal, Performance Improvement Consulting
Vizient
Guests:
Suzanne Miller, MSN, RN
Senior Consulting Director, Reliability and Management Systems
Vizient
Katerie Chapman, MHA
Senior Principal, Safe and Reliable Healthcare
Vizient
Show Notes:
[00:41] Who engages in learning areas?
[03:17] A flood of kudos in the ED – an example of lifting morale
[05:10] Team participation in barcode scanning – an example of improving compliance
[07:02] A resource for senior leaders
[07:55] A safety concern that, once identified, was quickly corrected
[08:44] Real-time nature of rounding and issue resolution
Links | Resources:
To contact Modern Practice: [email protected]
Vizient Safe and Reliable Healthcare site: Click here
Suzanne’s email: [email protected]
Katerie’s email: [email protected]
Subscribe Today!
Apple Podcasts
Amazon Podcasts
Android
Spotify
RSS Feed