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Dr. Cat Hicks takes a different approach to traditional engineer productivity measurements. Instead of turning engineers into velocity numbers she takes a holistic approach to understanding why a person or team might be over or under performing. This episode talks about lots of factors and gives you some ideas to understand what's actually going on.

You probably want to check out Cat's upcoming book The Psychology of Software Teams or her recent whitepaper No Silver Bullets: Why Understanding Software Cycle Time is Messy, Not Magic.