In this episode, Mark Patel, Group CEO at SCF Global, joins Host Brian Glick, CEO of Chain.io, to discuss:

• The advantages to forwarders staying focused in one vertical
• Building relationships and rapport with customers
• Cultural differences and advice for working in new cultures
• How supply chains have evolved from building in-house to buying solutions
• The significance of change management when implementing new systems

Mark joined SCF in 2017 as COO to enhance its consulting and solutions services offerings and grew the business across Asia and established SCF Global as a Premier Platinum Service Provider for WiseTech Global (CargoWise) in Asia Pacific.

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