In this edition of ShipTalk podcast, Ron Gidron, CEO of X Type, discusses the unique challenges of DevOps in platform-based environments like ServiceNow, emphasizing the complexities of managing multiple code bases and environments. He highlights the importance of visibility, governance, and automation in modern software development, sharing insights from his decades of experience in the tech industry. Gidron is particularly optimistic about the potential of AI to transform DevOps, predicting more intelligent, predictive approaches to software lifecycle management that can reduce manual testing and improve development efficiency.