In Manoj’s keynote, he underscores the dual keystones of successful tech companies: product excellence and customer centrality. He showcases how DevRev’s platform transforms product development by interweaving the customer’s perspective into every phase, enhancing team efficiency while AI manages routine tasks. He highlights the power of having a crystal-clear, immediate grasp of user data, fueling informed decision-making. Manoj illustrates DevRev’s dissolution of silos, uniting teams on a singular platform that channels all customer touchpoints, driving a collaborative, customer-focused culture.