This week I want to talk about the value of having functional documentation for your organization, or, at least for your team. Functional documentation means you have thoughtful and up-to-date incident run books, and play books that provide utility and usefulness for a responder. Without such documentation, you are always in danger of some dangerous pitfalls, some of which I'll discuss. This episode I cover what functional documentation is, it's investigative value for an organization, how to get started...