Disrupt & Innovate

DI 115 "How to Use Customer Insights for Scalable Growth | Gia Laudi's Proven Strategies"


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In this video, Georgiana (Gia) Laudi, co-founder of Forget the Funnel and a growth strategy expert, shares how businesses can align customer needs with growth strategies to achieve predictable revenue. Discover the power of the Jobs to Be Done framework, customer-led growth methodologies, and why narrowing your focus to ideal customers can drive exceptional results. Whether you're in SaaS or any subscription-based business, these actionable insights will help you transform customer insights into meaningful outcomes.

👉 Key Highlights:

  • Understanding the Jobs to Be Done framework
  • Why most businesses fail to truly know their customers
  • How to identify and focus on your ideal customer segment
  • Practical steps to enhance customer retention and experience
  • 💡 Don't forget to like, comment, and subscribe for more actionable business strategies!

    Keywords:

    Customer Insights, Jobs to Be Done, SaaS Growth, Customer Retention, Business Strategies, Growth Hacking, Subscription Models, Customer Success, Scalable Growth, Predictable Revenue.

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    Disrupt & InnovateBy Lisa Levy