July 01, 2025

DI 132 "How Architects Are Revolutionizing Design & Customer Service in Construction | Lance Cayko"

24 minutes

Lance Seiko, a serial entrepreneur and architect, discusses his journey with F9 Productions, emphasizing the importance of customer service in architecture, the role of architects in everyday life, and the shift towards sustainable design. He shares insights on generational living, the challenges of building tiny houses, and the impact of residential architecture on people's lives. The conversation highlights the need for architects in small business projects and the significance of good design in creating functional and meaningful spaces.

Takeaways

Lance Seiko emphasizes the importance of customer service in architecture.

F9 Productions was founded during the Great Recession, focusing on client needs.

Good design is assumed; the key differentiator is how clients are served.

Architects play a crucial role in everyday life, impacting how we live and work.

Misconceptions about needing an architect can lead to costly mistakes for small businesses.

Residential architecture can significantly affect people's lives and well-being.

Generational living is becoming more common, requiring thoughtful design.

The ADU movement is gaining traction, promoting multi-generational living.

Challenges in building innovative designs, like tiny houses, can lead to significant growth.

The conversation underscores the importance of consulting an architect before making structural changes.

Keywords

architecture, customer service, design, sustainability, tiny houses, generational living, F9 Productions, Lance Seiko, business success, residential architecture

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By Lisa Levy