Disrupt & Innovate

DI 81: Prioritizing People Over Profit for Long-Term Success with Dr. Bruno Cignacco 🤑

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Welcome to another insightful episode where we explore how to run a business with heart. Today I'm joined by renowned consultant Dr. Bruno Cignacco to discuss his book "The Art of Compassionate Business" and why prioritizing relationships is key to long-term success. Bruno shares lessons from decades of advising global companies on building cultures of trust and care.

 

Key Takeaways:

  • The importance of measuring both quantitative and qualitative performance 
  • Building empathy and compassion especially benefited companies during the pandemic
  • Trust is foundational to creating a loving workplace that boosts retention and innovation
  • Generosity and serving real customer needs leads to loyalty, advocacy and growth

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    As Bruno emphasizes, when we give to our people and customers with care and respect, we tap into a spirit of reciprocity that nourishes all relationships. I hope these insights inspire you to bring more heart to your business!

     How to Reach Bruno: 

    https://brunocignacco.com/

    https://www.linkedin.com/in/dr-bruno-roque-cignacco-sfhea-0609317/

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    Disrupt & InnovateBy Lisa Levy