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Dr. Amy Armentrout and Dr. Lon Hays talk shop directly to referring veterinarians, in this episode of Diagnostic Tails. They cover why a thorough clinical exam before a referral changes everything downstream, why MRI and CT can’t just “image everything,” the real reasons a scan takes as long as it does, and how to set client expectations before a patient even walks through the door. They also get into the financial realities of advanced imaging, how to handle the hard conversations when the news isn’t good, and close with quick-fire advice.
Key Takeaways
Audio Timestamps
00:00 - The Grey’s Anatomy myth about imaging
00:26 - Today’s topic: practical imaging advice for referring vets
01:40 - What a thorough clinical exam buys you before the referral even arrives
02:51 - One joint at a time: why MRI and CT image so differently
04:36 - The case for bone scans, and why “image everything” backfires
07:42 - The physics nobody expects: why smaller patients take longer
08:55 - Bone scans’ hidden power: timing it right and catching cancer early
12:45 - Busting the Grey’s Anatomy myth, and why scheduling runs by the machine
18:14 - CT’s speed vs. why “just one more sequence” on MRI isn’t simple
20:58 - Setting expectations before the referral, and what a non-answer still tells you
22:36 - Why CSF still matters after the MRI, with a case that proves it
26:05 - Delivering bad news, and the real cost of advanced imaging
33:04 - Quick-fire advice, and the tail end tip every vet needs
Animal Imaging Veterinary Radiology Specialists
https://animalimaging.net/
(972) 869-2180
Facebook https://www.facebook.com/AnimalImaging/
Linked In https://www.linkedin.com/company/animalimaging
Instagram https://www.instagram.com/animalimaging/?hl=en
Boarded veterinary neurologist Dr. Jennifer Rich returns to Diagnostic Tails for round three, and this time she's making the case for general practitioners to take on more neurologic workups than they think they can. Hosts Dr. Amy Armentrout and Dr. Lon Hays walk through real cases with her — idiopathic epilepsy, old dog vestibular disease, FCE, disc rupture, and a heartworm that ended up somewhere it had no business being — to map out exactly when a GP can manage a neuro case solo, when a phone call to a specialist is enough, and when a patient needs to go straight to a traditional referral center. Dr. Rich also breaks down how to read MRI and spinal tap results in context and why "just image everything" isn't the answer.
Audio Timestamps
00:00 - Reaching out to colleagues for help outside your specialty
00:29 - Welcome to Diagnostic Tails, Animal Imaging's podcast
00:58 - Meet your hosts, Dr. Amy Armentrout and Dr. Lon Hays
01:22 - Welcoming back Dr. Jennifer Rich for episode three
02:39 - Today's theme: bringing the neurologist to the general practitioner
03:18 - Rethinking what GPs are capable of handling in-house
04:54 - When a patient needs traditional hospitalization vs. when they can stay with their primary vet
08:56 - Case 1: the idiopathic epilepsy patient just outside the typical age range
11:26 - The traditional referral pathway - and why the wait can cost time
12:58 - Neurolocalizing before you image: ruling out reactive causes first
13:55 - Why a "whole body MRI" isn't the right approach
16:12 - Reading results: how a radiologist and a neurologist look at the same MRI differently
16:57 - When the MRI comes back normal - and what to check next
20:04 - Steroids: when to start, when to hold off, and when urgency changes the call
21:31 - Case correction: white cell count in the vestibular/otitis case
22:06 - Case 2: the "old dog vestibular" that turned out to be inflammatory brain disease
24:37 - Case 3: waxing-and-waning vestibular signs that pointed to a brain tumor
25:00 - Vascular disease in the brain: cerebrovascular accidents and ischemic strokes
26:12 - Paradoxical vestibular signs, explained
27:43 - Managing idiopathic vestibular cases with supportive care
28:45 - Spinal strokes: what FCE (fibrocartilaginous embolism) actually is
30:08 - Disc disease and the neurologic grading scale that guides treatment
33:29 - Building a decision framework: refer out or manage in-house?
35:17 - The 48-hour rule for loss of deep pain - still holds
36:18 - Old dog vestibular: when lack of improvement means it's time to image
42:41 - Case 4: the Chihuahua with neck pain - and a heartworm in the spinal cord
45:06 - A horse case: ear ticks mimicking neurologic disease
45:49 - Wrap-up and where to find Dr. Rich
Guest
Dr. Jennifer Rich, boarded veterinary neurologist based in Dallas, Texas, with over 10 years in practice and ongoing locum work across other states. Her consulting service is built around phone- and video-based case support for general practitioners working up neurologic patients. Find her at www.virtualvetneurology.com.
Animal Imaging Veterinary Radiology Specialists
https://animalimaging.net/
(972) 869-2180
Facebook https://www.facebook.com/AnimalImaging/
Linked In https://www.linkedin.com/company/animalimaging
Instagram https://www.instagram.com/animalimaging/?hl=en
In this episode of Diagnostic Tails, hosts Dr. Amy Armentrout and Dr. Lon Hays welcome Dr. Amanda Cairncross, founder of Vet Vitals Veterinary Mentoring, for an honest conversation about the challenges veterinarians face beyond clinical medicine.
Drawing from her own experiences in practice and her work as a veterinary mentor, Dr. Cairncross discusses imposter syndrome, perfectionism, burnout, compassion fatigue, and the importance of having a trusted mentor throughout your career. Together, they explore how mentorship helps veterinarians build confidence, navigate difficult client interactions, develop healthy boundaries, and create sustainable careers.
You'll Learn:Timestamps:
00:00 - Introduction
00:32 - Meet the Hosts
00:58 - Dr Amanda Cairncross
01:17 - Vet Vitals Mentoring
03:44 - Early Career Struggles
06:20 - Understanding Imposter Syndrome
08:04 - Mentorship Then vs Now
12:43 - What Good Mentoring Looks Like
13:57 - Teaching the Process
19:14 - Boundaries and Burnout
23:12 - Grounding in Emergencies
24:57 - Counting Back By Sevens to Ground
25:30 - Loving The Chaos: Emergency Mindset Reframe
27:32 - Hypervigilance and Patterns
29:25 - Rewiring Triggers
31:55 - Burnout Vs Compassion Fatigue
36:42 - Social Media Pressure
39:55 - Mentoring for Tough Clients
43:46 - Advice to New Grads
48:59 - How to Get Mentoring Help
50:14 - Wrap Up and Thanks
Key Takeaways:Whether you're just beginning your career or mentoring someone else, this episode reinforces one core idea: great veterinarians aren't built through perfection - they're built through guidance, resilience, and a willingness to keep learning.
Vet Vitals Veterinary Mentoring offers one-on-one confidential virtual mentoring sessions. Connect with Dr. Amanda Cairncross and/or book a 15-minute confidential complimentary phone call at: https://vetvitalsmentoring.com/
Animal Imaging Veterinary Radiology Specialists
https://animalimaging.net/
(972) 869-2180
Linked In
In this episode of Diagnostic Tails, hosts Dr. Amy Armentrout and Dr. Lon Hays are joined by board-certified veterinary neurologist Dr. Jennifer Rich to explore how advanced imaging and cerebrospinal fluid (CSF) analysis work together to diagnose complex neurologic diseases.
Through real clinical cases, Dr. Rich explains why an MRI often provides only part of the picture and how a spinal tap can uncover inflammation, infection, and other microscopic changes that imaging alone cannot detect. She also shares a remarkable case in which MRI and CSF analysis identified a treatable middle ear infection that had spread to the brain - saving a dog that otherwise may have been mistakenly treated for a brain tumor.
The conversation also covers seizure workups, neurologic localization, when advanced imaging is warranted, and how collaboration between general practitioners, neurologists, radiologists, and pet owners leads to better outcomes for patients.
This episode is designed for veterinarians who want a practical approach to neurologic diagnostics and for anyone interested in understanding how advanced imaging can change the course of treatment in patients with neurologic disease.
You'll Learn:Timestamps (audio):
00:00 - MRI and Spinal Tap Changed Everything
00:18 - Podcast Welcome and Hosts
01:26 - Meet Neurologist Dr. Jennifer Rich
02:28 - Why Add a Spinal Tap
04:30 - Safety and Timing Tips
06:56 - Dry Taps and Technique
08:05 - Case Otogenic Meningitis
12:48 - Treatable Neuro Conditions
14:21 - Seizure Workup Guidelines
19:25 - Consults and VIP Neurology
23:34 - How to Contact Dr Rich
25:15 - Localizing Lesions for Imaging
27:05 - Neurolocalization Basics
30:19 - Reflexes vs Pain Feeling
32:13 - Movement Disorder Not Seizures
35:51 - When Seizures Need ER
37:12 - Clinic Banter Break
38:18 - Raising Service Dog Floyd
42:20 - Teamwork and Burnout
45:12 - Wrap Up and Resources
Key Takeaways:Connect With Dr. Rich: https://www.virtualvetneurology.com/
Animal Imaging Veterinary Radiology Specialists
https://animalimaging.net/
(972) 869-2180
Facebook https://www.facebook.com/AnimalImaging/
Linked In https://www.linkedin.com/company/animalimaging
Instagram https://www.instagram.com/animalimaging/?hl=en
In this episode of Diagnostic Tails, hosts Dr. Amy Armentrout and Dr. Lon Hays take a closer look at one of the most common congenital vascular abnormalities seen in small animal practice: portosystemic shunts.
They discuss what shunts are, why they occur, and how they impact a pet's growth, metabolism, and neurological function. The conversation walks through the diagnostic process, from suspicious bloodwork and bile acid testing to advanced imaging with nuclear scintigraphy and CT angiography.
Dr. Hays explains how imaging helps determine not only whether a shunt is present, but also its location and severity — critical information for surgical planning and long-term management. They also cover anesthesia considerations, treatment options, and why many of these patients can go on to live healthy lives when diagnosed and treated appropriately.
This episode is designed for veterinarians, veterinary students, and pet owners who want to better understand how advanced imaging helps diagnose and manage these complex but often treatable conditions.
You'll Learn:
Timestamps:
00:00 - Welcome to Diagnostic Tales
00:32 - Meet the Hosts
00:57 - Episode Focus: Shunts
01:21 - What Is a Shunt?
02:57 - Breeds and Shunt Types
03:42 - Clinical Clues and Labwork
04:18 - Bile Acids Testing
05:27 - Scintigraphy Explained
07:07 - CT Angio for Localization
08:45 - Anesthesia and Breath Holds
11:25 - Surgery vs Medical Management
13:57 - Why CT Beats Ultrasound
14:47 - CT Value and Other Uses
16:22 - Shunt Anesthesia Protocols
19:18 - 3D Recon and 3D Printing Future
20:05 - Rotary Phones and Party Lines
22:40 - Tail End Tip: Hard Conversations
26:04 - Wrap Up and Thanks
Key Takeaways:
Whether you're investigating a poorly growing puppy, unexplained neurologic episodes, or abnormal bile acids, this episode reinforces one core idea: the right imaging study can turn a confusing clinical picture into a clear treatment plan.
Animal Imaging Veterinary Radiology Specialists
https://animalimaging.net/
(972) 869-2180
Facebook https://www.facebook.com/AnimalImaging/
Linked In https://www.linkedin.com/company/animalimaging
Instagram https://www.instagram.com/animalimaging/?hl=en
In this episode of Diagnostic Tails, hosts Dr. Amy Armentrout and Dr. Lon Hays are joined by relief technician Bryce Morgan to discuss the evolving role of veterinary technicians and the importance of building sustainable, supportive veterinary teams.
Drawing from Bryce’s experience working across multiple practices and states, the conversation explores technician utilization, continuing education, anesthesia training, workplace culture, and the growing demand for relief support in veterinary medicine.
They also discuss how communication, trust, and professional growth opportunities directly impact patient care, team retention, and long-term success within veterinary practices.
This episode is designed for veterinarians, technicians, and practice managers who want to strengthen their teams, reduce burnout, and create healthier workplace environments.
You’ll learn:
Whether you’re managing a veterinary team or entering the profession yourself, this episode reinforces one core idea: investing in people is one of the most important investments a practice can make.
Timestamps:
00:00 - Podcast Welcome
00:38 - Meet The Hosts
01:23 - Guest Bryce Intro
02:52 - Travel Tech Life
04:41 - Why Tech Education Matters
08:52 - Underserved Skills
14:05 - Techs As Partners
16:06 - Culture And Retention
19:50 - Relief Techs Explained
23:41 - Setting Relief Up
25:28 - Advice For New Techs
27:12 - AI And Human Touch
28:42 - Tech Passion And Feedback
29:43 - Standardizing Credentials And Tech Titles Debate
32:44 - Ask To Learn More
34:04 - Wrap Up And Thanks
Key Takeaways:
Animal Imaging Veterinary Radiology Specialists
https://animalimaging.net/
(972) 869-2180
Facebook https://www.facebook.com/AnimalImaging/
Linked In https://www.linkedin.com/company/animalimaging
Instagram https://www.instagram.com/animalimaging/?hl=en
In this episode of Diagnostic Tails, hosts Dr. Amy Armentrout and Dr. Lon Hays introduce the role of endoscopy in veterinary medicine and how it expands diagnostic and treatment options for referring veterinarians. Joined by technician Mia, they share insights from a recent hands-on training course and what this new capability means for patient care.
They break down how endoscopy allows for minimally invasive foreign body removal, targeted biopsies, and more efficient diagnostics — often under a single anesthetic event. The conversation also highlights the importance of teamwork between veterinarians and technicians, especially when performing advanced procedures.
You’ll learn:
Whether it’s retrieving a foreign object or getting answers in a chronic GI case, this episode reinforces one core idea: endoscopy is a practical, efficient tool that helps veterinarians get answers faster — with less invasiveness for the patient.
Timestamps:
00:00 - Podcast Intro and Hosts welcome listeners
02:01 - Introducing Mia, a technician at Animal Imaging
02:41 - Lon shares background – 25+ years in a small animal private practice in Dallas
03:46 - Announcement: Animal Imaging will be offering endoscopic procedures
05:43 - Mia’s excitement about foreign body cases – “I wanna see what they ate”
06:17 - Endoscopy compared to a claw machine
09:19 - Mia’s personal highlights from the course - hanging with Dr. Hayes’ wife
14:42 - Mia’s highlights from the course from a technician standpoint
16:09 - Importance of the technician’s role in endoscopy and other procedures
23:18 - New CT imaging package announcement: bilateral elbows and shoulders
24:16 - CT of elbows and shoulders give you more information than x-ray.
26:04 - Closing – thank you and excitement about the CT offering.
Key Takeaways:
Animal Imaging Veterinary Radiology Specialists
https://animalimaging.net/
(972) 869-2180
Facebook https://www.facebook.com/AnimalImaging/
Linked In https://www.linkedin.com/company/animalimaging
Instagram https://www.instagram.com/animalimaging/?hl=en
In this episode of Diagnostic Tails, hosts Dr. Amy Armentrout and Dr. Lon Hays explore how technology is impacting modern veterinary practice — from cybersecurity and data protection to the growing role of artificial intelligence.
They break down the real risks practices face today, including ransomware, data loss, and privacy concerns, while also highlighting how AI is already improving efficiency in areas like medical records, communication, and workflow.
This episode is designed for veterinarians and practice owners who want a clear, practical understanding of how to protect their practice and thoughtfully integrate new technology.
You’ll learn:
Whether you’re just starting to explore AI or already using digital tools in your practice, this episode reinforces one core idea: smart use of technology supports better care — it doesn’t replace it.
Timestamps:
00:00 - Podcast Intro
00:31 - Meet The Hosts
01:10 - John The IT Guru
02:59 - Cybersecurity Basics
03:49 - Monitoring And Threats
05:00 - Backups And Ransomware
06:52 - Storage And Archiving
08:14 - Privacy In Vet Records
09:23 - AI As A Data Risk
12:56 - AI In Imaging Future
14:20 - Jobs Efficiency And Cost
17:05 - AI Scribes For Records
18:09 - AI Scribes Save Time
18:52 - Efficiency Against Burnout
19:51 - Probabilistic AI Explained
21:00 - Vet Data Challenges
21:59 - Everyday AI Starting Points
22:58 - Faster Lab Result Messaging
23:54 - IoT Wearables For Animals
26:20 - Drones And Remote Herd Care
27:04 - Integration And Security Fears
28:34 - Bias And Human Oversight
29:12 - Self Driving Tech Lessons
30:32 - Regulation Jobs And Costs
33:19 - In House AI For Privacy
34:00 - Closing Thoughts And Farewell
Key Takeaways
1. Cybersecurity Is No Longer Optional in Veterinary Medicine
Veterinary practices are increasingly targeted by ransomware and data breaches.
Continuous monitoring, secure networks, and offsite, protected backups are essential safeguards.
2. Data Protection Extends Beyond Medical Records
Client and patient data—including high-value animals—must be protected for privacy and security reasons.
Even seemingly harmless tools (like free AI platforms) can unintentionally expose sensitive information.
3. AI Is Already Improving Efficiency in Practice
AI tools can assist with medical record documentation, email communication, and workflow automation.
These tools reduce administrative burden and help combat veterinary burnout.
4. AI in Diagnostics Is Advancing—But Not Replacing Clinicians
AI is being developed to assist with radiology and imaging interpretation.
However, variability, bias, and lack of full clinical context mean human expertise remains essential.
5. Veterinary Medicine Faces Unique Challenges with AI
Unlike human healthcare, veterinary medicine lacks standardized data systems and large shared datasets, slowing AI development.
6. The Future Includes Real-Time Patient Monitoring
Emerging technologies (wearables, implants, IoT devices) will allow continuous tracking of vital signs and health trends.
These tools could improve early detection, triage, and preventative care.
7. Technology Will Change Roles—Not Eliminate the Need for Expertise
AI will make skilled professionals more efficient and effective, not obsolete.
The greatest value will remain with those who can interpret, contextualize, and act on information.
8. Implementation Requires Strategy, Not Just Adoption
Practices must be intentional about how and where they use AI, balancing efficiency with data security and accuracy.
Paid, secure platforms are preferable over free tools when handling sensitive data.
Animal Imaging Veterinary Radiology Specialists
https://animalimaging.net/
(972) 869-2180
Facebook https://www.facebook.com/AnimalImaging/
Linked In https://www.linkedin.com/company/animalimaging
Instagram https://www.instagram.com/animalimaging/?hl=en
In this episode of Diagnostic Tails: Animal Imaging Uncovered, Dr. Amy Armentrout and Dr. Lon Hays explore one of the most overlooked - but critical - elements of veterinary diagnostics: the patient history.
While advanced imaging technologies like MRI, CT, and nuclear scintigraphy provide powerful diagnostic tools, they are only as effective as the context surrounding them. A clear, accurate patient history helps veterinarians and radiologists interpret images correctly, choose the right imaging modality, and ultimately arrive at a more accurate diagnosis.
Through real clinical cases – from nerve sheath tumors and congenital urinary abnormalities to thyroid disease and anesthesia complications – Dr. Armentrout and Dr. Hays illustrate how incomplete or misleading histories can delay answers, complicate procedures, or even lead to imaging the wrong anatomical region.
They also discuss how trends in bloodwork, subtle behavioral changes, and long-term medical records can reveal patterns that a single snapshot cannot. Whether it’s a limping dog, a weight-losing cat, or a horse with mysterious lameness, the story behind the patient often holds the key to solving the diagnostic puzzle.
The episode closes with practical advice for veterinarians and pet owners alike: better histories lead to better diagnoses, safer procedures, and better outcomes for animals.
Time Stamps:
00:00 - Introduction to Diagnostic Tales podcast and the importance of veterinary imaging
01:02 - Why accurate patient history is crucial for radiologists in referral practices
02:22 - How to provide helpful medical records without overwhelming information
03:43 - The importance of including previous diagnostic images with referrals
07:02 - Case example: How detailed palpation findings improve MRI interpretations
07:42 - Brachial plexus tumors: Easy to miss in early stages of lameness
10:13 - Why age and timeline information matters for diagnostic accuracy
13:20 - Case study: French Bulldog with chronic urinary issues and ectopic ureter
16:33 - Anesthesia complications: Critical history that almost got missed
18:58 - Metal implants and MRI limitations you need to know about
24:17 - Stress-related complications during I-131 thyroid treatment
27:42 - Communication breakdown: When everyone confirms the wrong imaging location
Key Takeaways
1. Imaging Alone Doesn’t Tell the Whole Story
Diagnostic imaging is powerful, but interpretation relies heavily on clinical context. A clear patient history helps radiologists understand what they are looking for.
2. Clear, Concise Histories Are Essential for Referral Cases
Referral imaging centers often meet a patient for the first time on the day of the procedure. The referral notes and records may be the only clinical history available.
3. Too Little Information Can Be as Problematic as Too Much
Clinicians frequently see two extremes: minimal information or hundreds of pages of records. The ideal history is focused, chronological, and relevant to the case.
4. Trends Over Time Reveal Critical Patterns
Serial bloodwork and longitudinal records help veterinarians identify disease progression. A single lab value is a snapshot—but multiple data points reveal the trajectory of disease.
5. Age and Onset Matter in Diagnosing Disease
Knowing whether a condition appeared suddenly, gradually, or since birth can help differentiate congenital conditions, degenerative diseases, or acute injuries.
6. Missing History Can Complicate Anesthesia or Imaging
Undisclosed medical events—such as previous anesthetic complications or implanted metal—can significantly impact imaging plans and patient safety.
Animal Imaging Veterinary Radiology Specialists
https://animalimaging.net/
(972) 869-2180
Facebook https://www.facebook.com/AnimalImaging/
Linked In https://www.linkedin.com/company/animalimaging
Instagram https://www.instagram.com/animalimaging/?hl=en
In this episode of Diagnostic Tails, hosts Dr. Amy Armentrout and Dr. Lon Hays break down how advanced imaging fits into everyday veterinary practice — not just specialty or referral medicine.
Using real clinical cases, they explain when radiographs fall short, how to choose between CT, MRI, and nuclear scintigraphy, and why advanced diagnostics often lead to faster answers, clearer treatment plans, and better patient outcomes.
This episode is designed for general practitioners managing challenging lameness, neurologic, and internal medicine cases, and for anyone who wants to better understand how modern veterinary imaging supports accurate diagnosis without unnecessary delays.
You’ll learn:
Whether you’re managing an unresolved limp, intermittent neurologic signs, or vague GI disease, this episode reinforces one core idea: advanced imaging is an extension of your practice — and a powerful diagnostic ally.
Time Stamps:
00:00 – Welcome to Diagnostic Tails
00:45 – The goal of the episode: using advanced imaging in everyday practice
01:15 – When radiographs don’t give answers: the limping Labrador scenario
02:00 – Bone scans as a localization tool before CT or MRI
02:40 – Case study: bilateral forelimb lameness and the “wrong problem” trap
04:15 – How bone scan + CT led to a definitive elbow dysplasia diagnosis
05:00 – Why advanced imaging improves treatment planning
06:00 – Why general practitioners underutilize advanced imaging
06:45 – Animal Imaging as an extension of the referring veterinarian
07:30 – Turnaround times and what reports include
08:15 – Host introductions and clinical backgrounds
09:30 – MRI misconceptions: “above my pay grade” and referral myths
10:45 – How MRI works (in practical, real-world terms)
12:30 – Why MRI studies take time — and why size matters
15:00 – CT vs MRI: choosing the right modality
18:15 – Case example: bicipital bursitis diagnosed via MRI
20:00 – Neurologic cases where MRI truly shines
Animal Imaging Veterinary Radiology Specialists
https://animalimaging.net/
(972) 869-2180
Facebook https://www.facebook.com/AnimalImaging/
Linked In https://www.linkedin.com/company/animalimaging
Instagram https://www.instagram.com/animalimaging
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