"You should always be kind. But pushing to be likeable can sometimes mean that you don't have the courage to say the thing that needs to be said." 

In this episode, WomenHeard host Julie Hochheiser Ilkvovich speaks with Diana Haussling, a 2026 Matrix Honoree and CPG (Consumer Packaged Goods) powerhouse! Her background spans Hershey, General Mills, Campbell and Colgate-Palmolive. As the CEO of Hello Products, a subsidiary of Colgate-Palmolive, Diana sits at the intersection of marketing technology and digital operations. 

How quickly are you able to rebound from a conflict? Diana challenges listeners to determine their "plastic balls" of lower priority that can bounce and protect "glass balls" of high priority that can't be dropped. Plus, you'll hear Diana's method to evaluate feedback and learn two of our favorite phrases: "Leverage 'no' as a complete sentence!" and "Get rid of the little hater in your head!"