Today Ashleigh and Kasey talk about a key tool in every salespersons toolkit - their voice!

SHOW NOTES

Microphones

-A lot of people take calls on AirPods, don’t. Static, background noise, and pops are much more intense. Instead, get a headset with a designated microphone. Give yourself the chance to be heard clearly.

Pacing

-Try to mirror or match your pace to the pace of the person you’re talking to. One caveat to this is when someone’s trying to rush you, stay steady and measured.

-Pay attention to the pace of your elevator pitch and practice, practice, practice. Make sure it’s solid and paced well so that it’s easy to digest and people take you seriously.

-Taking your time communicates strength and confidence.

Take Care of Your Instrument

-Stay hydrated.

-Pay attention to any ailments like congestion, allergies, sore throat etc. and be sure to soothe them.

-Try drinking tea, lemon, and honey everyday.

Commitment

-Try warming up with tongue twisters, it’ll help to naturally slow you down and be deliberate in how you speak.

-Enunciate fully. Lean in to what you’re saying and how you’re saying it. Mumbling communicates a lack of confidence.

Trying New Things

-Conversations over the phone are naturally more muted and muddled because you lose physicality or body language as a communication channel. Try being a bit over the top to bring that energy into the phone call.

-So many of us communicate through our hands and the nice thing about having a headset is that your hands are then free to move.

-Never do sales calls in a phone booth, allow yourself to make mistakes loudly so that everyone around you can help. If you’re in an environment that doesn’t reward trying and learning from mistakes, it might be time to find a new one.

Resources

-Elizabeth Holmes

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