For Reliance employees, the RConnect portal is an essential tool for managing everything from payslips and attendance to leave requests and HR updates. To keep your account secure, the system sends a One-Time Password (OTP) to your registered mobile number or email whenever you log in or reset your password. But what if you didn’t receive the RConnect OTP? This is a common issue many employees face, and thankfully, there are several ways to fix it.Why OTP Issues HappenBefore diving into the fixes, it’s important to understand why you might not get your OTP in the first place. Common reasons include:

• Network delays or poor signal on your mobile phone.
• Outdated or incorrect mobile number/email registered in the portal.
• Temporary server issues on the RConnect side.
• SMS being blocked due to Do Not Disturb (DND) settings.
• Email OTPs going into the spam or promotions folder.

Knowing the root cause will make it easier for you to apply the right solution.Step-by-Step Fixes for RConnect OTP Not Received

1. Check Network and Signal Strength
   Make sure your mobile has proper signal and internet connectivity. Sometimes, OTPs are delayed simply because of poor reception.
2. Verify Registered Contact Details
   Log in and confirm that your registered mobile number and email address are correct. If there’s an error, update them through HR or the portal.
3. Look in Spam/Junk Folders
   If you’re waiting for an email OTP, check your spam or junk folder. Many times, automated OTP emails are flagged incorrectly.
4. Wait and Retry
   OTP systems often have a delay, especially during high traffic. Wait a few minutes and try requesting a new OTP.
5. Disable DND Settings
   If you’ve activated Do Not Disturb on your mobile number, it might block OTP messages. Temporarily disable it to receive your SMS.
6. Contact HR or IT Support
   If nothing works, reach out to your HR department or the RConnect IT support team. They can manually verify your account and help reset your login access.

Why It’s Important to Fix OTP Issues QuicklySince RConnect is the central hub for Reliance employees, any delay in accessing it can cause problems like missing out on salary slip downloads, delayed leave approvals, or being unable to check important HR notifications. This is why resolving OTP problems quickly is crucial.Helpful ResourcesIf you’re still stuck, you can follow a detailed guide provided here: Rconnect OTP. It explains the issue step by step and offers practical solutions employees can try.Additionally, to understand more about the portal and its features, visit the main site: RConnect. This resource covers login processes, common issues, and fixes that can save you time.Final ThoughtsNot receiving the RConnect OTP can be frustrating, but it’s usually easy to fix once you know where to look. By checking your network, verifying your details, and following the troubleshooting steps above, you’ll be able to access your account without unnecessary stress. If the issue persists, don’t hesitate to contact HR support for further assistance.