Writing a business plan can often feel like you're throwing hard work into the void. If you're not getting a bank loan, who's going to see it? What's the point of it if all the numbers are going to be different?

Graham and Ashkahn break down their experiences of starting Float On without a business plan and how useful it was writing one later, as well as how they've used that business plan to help dozens of other centers get funding and open their doors.