Is there a particularly difficult individual in your organisation?

Do you have someone who seems constantly stressed, fed up or anxious? 

A difficult or stressed employee is often the tip of a very big systemic problem. By simply treating such problems as individual problems, you might be missing the point and missing important early warning signs that could prevent bigger problems in the future. 

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit michaeldrayton.substack.com