Paul, Head of Operations and Delivery at Hedgehog Lab, reveald the key ingredients to sustaining a high performing team culture following their merger with Netsells. 

"Giving people a platform to work on good quality projects where they're understanding who the client is and what the background is and helping them see those things through to fruition gives them self-satisfaction," Paul explains, highlighting the importance of humanising the client-agency relationship.

Paul dives into four critical aspects of Hedgehog Lab's approach to building happy, collaborative teams post merger:

1. 🤝 Cultural Fit - Ensuring new hires align with the company's values and work well with existing teams is essential for maintaining a cohesive culture, especially during a merger.

Paul also shares his biggest post-merger learning: investing in a Professional Services Automation (PSA) tool from day one. 

"Had we set ourselves on the front foot with that, maybe gone with a solution early doors, then that would've enforced a lot of the process that is required," he reflects.

🎧 Tune in to discover how Hedgehog Lab is leveraging seniority, collaboration, and a return to the office to drive the next phase of growth, and learn from Paul's experience uniting teams and processes post-acquisition.