Commerce is changing, and 10 trends are weaving a new fabric for success. Organizations need to leverage these top 10 trends to enable new ways to engage customers, drive sales and create competitive roadblocks — or be left behind by those that do. CIOs must not only understand these trends but also be able to show the organization how to use them to win. This session provides the information needed to get started on the journey to the next generation of selling. To view additional videos from Gartner Symposium/ITxpo, visit http://eod.gartner.com/sym25