PlaceMakers digital transformation has been a multi-year programme transforming finance, supply chain, operations and created a customer facing digital channel to market in order to create an improved customer experience for both its 2,500 staff and 20,000+ customers. Going from completely manual paper based processes it has changed how it operates with digital mobile solutions used for all transactions creating live status updates, sending 1.5million customer notifications and has reduced paper useage by over 11million pages. In the last 12 months it has launched placemakers.co.nz retail eCommerce together with its Trade App and Trade Portal which have over 11,000 users and 100,000 monthly sessions