As a step towards KRY's mission to fast forward the future of healthcare, we are launching in Germany this fall. In this process we are confronted with the challenge of adapting our service to a much less digital environment compared to Sweden. In this session you will learn how we used service design methods to approach the challenge of launching a digital product in Germany's paper and fax-heavy healthcare reality.   Speaker: Hedda Selder, Service Designer @ KRY Language: English Subscribe to our Podcast on (link: https://podcasts.apple.com/de/podcast/project-a-podcast/id1291405799?mt=2&app=itunes text: iTunes) and (link: https://open.spotify.com/show/46IdqkKgDp4yZGomKqqWzq?si=kf41rGkLS9agD3FKmvjbcg text: Spotify)  RSS Feed: http://project-a.libsyn.com/rss Write us: (email: [email protected]) If you want to know more about Project A check out: Blog: https://insights.project-a.com Podcast: https://www.project-a.com/en/media/podcast Newsletter: https://www.project-a.com/en/media/newsletter