Nine out of ten Australians live in a town or city, serviced by local councils which have traditionally supplied services, infrastructure and resources. But today councils are also facing the demands of accomplishing more with fewer resources, maximising efficiencies and cost-savings and responding to citizens who are increasingly sophisticated and digitally-savvy. Toni Jones, KPMG National Lead for Local Government and Paul Francis, KPMG Smart Cities Lead discuss the steps for efficient digital and ICT transformation in local government.