This week, host Seth Colaner is joined by Laura Close, Co-Founder and Chief Business Development Officer of Included. The focus of the conversation is the digital transformation that is taking place in HR ops. 

Topics discussed include:



- The current state of digital transformation in HR Ops. 

- The need for HR to become data-driven.

- The historical background of HR technology and its transformation from transactional to data-driven.

- The challenges HR faces in getting closer to the C-suite and making data-driven decisions.

- The role of AI and technology in HR analytics, its potential to provide insights and the importance of human judgment in decision-making.

- The challenges HR faces in data extraction, reporting and creating actionable insights.

- The need for HR to undergo a digital transformation and allocate budgets for technology.

- Supporting other women in the workplace and promoting female leadership.

Resources mentioned:

Laura Close - https://www.linkedin.com/in/closelaura/

Included - https://www.included.ai/

This episode is brought to you by Tonkean.

Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.

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