In this episode of the End-to-End Value Chain podcast series, we hear from Sastry Penumarthy, Co-Founder / VP Strategic Alliances & Partnerships at Punchh, as he takes a deep dive into the topic of Digital Transformation: Preparing Physical Retailers for the Future. Tune in to hear his insights on how consumer expectations have changed over the years, the key challenges facing retailers, how market leaders are addressing these issues, and how technologies like AI and machine learning help.