It is a well-known fact that for winning more business and financial growth of the company, it is important to design applications with a user-first mindset. In this podcast, Vijay Karna, Business Process Change Management Leader talks about how happy users can become your most influential brand ambassadors, and how user experience enhances user productivity and builds efficiency. He also spoke with Anastasiya Kroepfl, our Business Process Change Manager about how a good digital user experience can help companies lower support costs and help them in making better product decisions.

Participants – Vijay Karna - https://twitter.com/Vijay_Karna

Host - Anastasiya Kroepfl - https://www.linkedin.com/in/anastasiya-koepfl-phd/