n this episode of Balance Steps, Dr. Cynthia Correa Cedeno and Dr. Sondra Mottar delve into the concept of direct care in the medical field, emphasizing that it is not merely a business model but a necessary boundary for effective patient care. They discuss the challenges faced by physicians operating within the insurance model, where high patient volume often compromises the quality of care. The hosts highlight the importance of establishing a direct relationship with patients, allowing for personalized attention and better health outcomes. They also touch on the autonomy and boundaries that come with direct care, contrasting it with the frustrations of traditional practices where doctors often feel like cogs in a machine.