Direct marketing is a direct approach from a marketer - it’s personal, targeted at you. Wendy Knowler tells consumers about what rights they have - when it comes to returns and refunds - after a purchase.

Direct Marketing: What you need to know about refunds, returns

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.

Share Direct Marketing: What you need to know about refunds, returns

Sign up to save your podcasts

Direct Marketing: What you need to know about refunds, returns

Direct Marketing: What you need to know about refunds, returns