Host Lucy Rivera invites Attorney Jeffrey D. Woolf; who is an assistant general counsel at the board of Bar Overseers to discuss what to do when problems arise with an attorney. Attorney Woolf explains the mission of the Board of Bar Overseers; which is to protect the public and maintain professional conduct, as well as illustrating how the board deals with neglected client matters and highlights lawyers' consequences when reported for disobeying the system (suspension, disbarment).