Connie Davis and Brian Otten explore the role of data in commerce, discussing its impact on human migration, privacy, and trust. They delve into APIs, AI, and digital transformation, emphasizing customer feedback. The episode concludes with insights on open banking and blockchain.
(0:00) Introduction to Unlocking Commerce
(1:46) Brian Otten's background and data's role in commerce
(5:14) Human migration, data management, and trust
(10:07) Data integration, privacy, and the role of social media
(14:14) Deep dive into APIs and their impact on business
(20:21) The intersection of development, AI, and customer experience
(24:30) Digital transformation and the importance of customer feedback
(30:15) Open banking, data security, and the future of blockchain
(37:04) Episode wrap-up and closing thoughts