11.30.2017 - By KUER
When a 911 call is dialed, someone answers. There is a real human on the other end, trying to make sense of what is happening and trying to keep people from getting hurt. KUER's Erik Neumann walks us through one phone call that changed the life of an emergency dispatcher forever. Original story: http://kuer.org/post/emergency-dispatchers-mental-toll-high-stress-job#stream/0