Is the era of selling electricity as a commodity coming to an end? A big shift is underway in the retail power sector and the rise of three interrelated global trends, digitalization, decarbonization, and decentralization, are threatening the long term viability of traditional business models. The pace of change is increasing and retail power companies need to innovate to compete. Deloitte UK’s Duncan Barnes and Peter Sayburn discuss the major trends impacting the retail power market with host Susan McDonald.