We talk with support engineer Sequoyha Pelletier about the support team, they’re training gauntlet, and get a bunch of tips and tricks to use in troubleshooting clusters and submitting support tickets.

Highlights!

0:16 - David introduces Sequoyha Pelletier to the Distributed Data Show

0:42 - Sequoyha gives an overview of the support team experience

1:35 - Common issues support handles regularly

4:02 - Data modeling challenges and the largest partition contest

5:49 - DSE clients should engage the services