In this episode of Meridian Point, #agile experts Kumar Dattatreyan and Glenn Marshall discuss how some companies are incredibly #agile and responsive to customers without formally adopting any #agileframeworks.

By examining naturally agile organizations like #Buurtzorg, a Dutch home healthcare provider, they uncover the key elements that enable #agility: extreme customer-centricity, continuous improvement through feedback and experimentation, and a non-hierarchical structure optimized for distributed decision-making.

Learn practical insights on how traditional companies can begin the journey towards true #organizationalagility, starting with small steps like increasing customer focus.

#business #leadership #customerexperience