In this episode of Intercross the Podcast, we are joined by ICRC's Head of Human Resources Marketing Markus Dolder. In the 1990s, the ICRC's staff was composed of about 80 percent Swiss. Now, that number is closer to 15%. Why has this makeup changed, and how had diversity contributed to furthering our mission? What skills are needed to be a successful delegate? Plus Markus shares the influence of the Iraq war on his career and the joy of bringing great people into an organization he's proud to work for. Hosted by Sara Owens and Niki Clark.