DLD 481: A dash of regulatory oversight

Regulators are forcing airlines to do good things for passengers, which is refreshing. Plus maybe a new Dubai airport a decade from now, and lots more.

Also in this episode:

* New DOT rules on refunds for changed/canceled flights

* Airline systems still have a two-digit year problem

* New IFE on JetBlue tries for real personalization

* AA, WN both lost money in Q1

* IndiGo A350 order

* Avianca brings back biz on A320neo fleet

* Ethiopian adds ATH-WAW, but no local traffic rights

* Listener Q about the terrible experience at AUS

* Is DWC really finally going to be built and Emirates move there?

* You might want to delete your OpenTable reviews

* JetBlue’s anti-union play

* Austrian puts the 787 on BER/FRA from 17 May, adds DUS 17 June, before TATL comes over the summer

For our Patreon subscribers we have bonus content, including:

* United finally refunded the Chase UR points for phantom inventory

* United charter with pax on flight deck

* New T&Cs; for travel to the T&Cs;

* States Attorneys General get power to investigate airlines

* Beregional might be a (very stupid) thing

* Avelo adding MIA-MCO

* Maybe bags passing to final destination for inbounds from Japan

* Beond 5th freedom rights on ZRH-DWC

And plenty more. Enjoy the show!