DMS conversions are one of the most disruptive things a dealership can go through. When’s the best time to do it? What considerations must you take in the selection process? Most importantly, how do you align your organizational processes to the system, no matter which one you’re working with? The Three Wise Guys are experts in this, having successfully assisted in hundreds of DMS conversions and installs in dealerships all over the continent. Mark, Keith, and John had so much to say we’ve split this episode into two parts.